Terms & Conditions

Please read through these terms and conditions carefully before using this website as your use of the website will signify your agreement to be bound by them. Also read our Privacy Statement section regarding your personal information.

We reserve the right to change these terms and conditions at any time. Any such changes will take effect from when they are posted on the website and it is your responsibility to read the terms and conditions on each occasion that you use this website. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

General

These Terms and Conditions shall apply to all sale contracts of goods by the KŪNOKŪNUI to the customer and shall prevail over any other documentation or communication from the customer. 

All orders shall be deemed to be an offer by the customer to purchase goods pursuant to these Terms and Conditions and are subject to acceptance by KŪNOKŪNUI. KŪNOKŪNUI may choose not to accept an order for any reason. Acceptance of delivery of the goods shall be deemed conclusive evidence of the customer’s acceptance of these Terms and Conditions. Nothing in these Terms and Conditions shall affect the customer’s statutory rights.

Personal information

All personal information you provide us with or that we obtain will be handled by KŪNOKŪNUI as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to KŪNOKŪNUI and will not be shared with third parties. You have the right to inspect the information held about you. You always have the right to request KŪNOKŪNUI to delete or correct the information held about you. By accepting the these terms and conditions, you agree to the above.

Force Majeure

Events outside KŪNOKŪNUI control, which is not reasonably foreseeable, shall be considered force majeure, meaning that KŪNOKŪNUI is released from KŪNOKŪNUI’s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

Online orders are generally processed within 2 working days. All prices stated on the www.kunokunui.com e-shop are in euros. The prices do not include VAT. Customs, VAT and administration fees are paid by the customer upon receiving the goods.

We accept all credit/debit cards through safe payment gateways.

PayPal

Users paying via PayPal need to use our checkout page. You will be redirected to PayPal to complete the payment.

E-banking

By paying via e-banking payment system you will be forwarded to the website of the payment provider JSC OPAY solutions through a secured connection (SSL).

The customer shall ensure that the details which are provided to KŪNOKŪNUI are correct and complete. The customer shall inform KŪNOKŪNUI immediately of 

any changes to the information that has been provided at the time of registration.

Delivery

Delivery of the goods shall be made by KŪNOKŪNUI to such place and on such terms as agreed between the seller and the customer at the time the order is placed.

Delivery charges and estimated delivery dates are specified in Delivery section. Please note that KŪNOKŪNUI shall be under no liability for any delay or failure to deliver goods within estimated delivery dates. If you have not received your items within the specified timeframe please get in touch and we will do our best to ensure you receive your order as soon as possible.

Risk of loss and damage of products passes to the customer on the date when the products are delivered.

KŪNOKŪNUI shall use its reasonable endeavours to meet any date stated for delivery. In any event time of delivery shall not be of the essence and the seller shall not be liable for any losses, costs, damages or expenses incurred by customer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

Cookies

KŪNOKŪNUI uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: “Session Cookies” and cookies that are saved permanently on your computer.

The first type of cookie commonly used is “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To use KŪNOKŪNUI without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. 

On KŪNOKŪNUI we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional information

KŪNOKŪNUI reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, KŪNOKŪNUI has the right to cancel the order and refund any amount paid in the best way. KŪNOKŪNUI shall also notify the customer of equivalent replacement products if available.